Introduction

Welcome to The Organic Story, an online platform dedicated to premium home and hygiene products. Prior to utilizing https://theorganicstory.com/ (referred to as the "Site") and its associated features, content, applications, or products provided by The Organic Story (hereinafter referred to as "The Organic Story," "Company," "we," "our," or "us"), we kindly ask you to thoroughly review these Terms and Conditions (collectively with the "Privacy Policy"). These terms establish the legally binding conditions governing your use of the Site and its offerings.

Website

Content; Intellectual Property; Third-Party Links: In addition to making Products available, our Website serves as a source of information and marketing materials. We also provide information, both directly and through indirect links, regarding premium home and hygiene products. While some content is created by The Organic Story, other information is sourced from external providers. Any content created by us is protected by intellectual property laws. Unauthorized use of this material may result in violations of copyright, trademark, and other laws. Your use of the content on our Website is intended for personal, non-commercial purposes only. Third-party website links are provided for convenience, and their content is not endorsed by The Organic Story. We bear no responsibility for the content of or any damage resulting from your access to or reliance on these third-party websites.

Use of Website

The Organic Story disclaims responsibility for any damages arising from the use of our Website. Users are prohibited from engaging in illegal activities while using the Website. You agree to abide by all applicable laws and regulations and refrain from interfering with other users' enjoyment of the Website.

License

By utilizing our Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials for personal, non-commercial purposes only. Any reproduction, transmission, distribution, or creation of derivative works requires express written authorization from The Organic Story or the relevant third party.

Posting

When posting content on the Website, you grant The Organic Story a perpetual, worldwide, non-exclusive license to use such content. We do not control user-generated content and are not liable for interactions between users. The Organic Story reserves the right to monitor user interactions and remove objectionable content.

Payments

We accept various payment methods, including major credit cards, debit cards, net banking (within India), and wallets. Payment terms are subject to agreements between you and your financial institution.

Billing

We utilize a third-party payment processor to bill you for Paid Offerings. By using Paid Offerings, you authorize us to charge your chosen payment method for applicable charges.

Shipping

Upon order placement, you will receive an email with a tracking link. We typically ship orders within one business day, with delivery expected within 5-7 business days, shipping charges apply, and free shipping is available for orders over Rs.699.

Return and Refund Policy

We do not accept exchanges or returns due to hygiene reasons. However, if you receive damaged or incorrect products, please contact us within 24 hours of receipt, and we will address the issue.

Privacy

Our Privacy Policy governs the use of personal information provided by users.

Intellectual Property Rights

All intellectual property rights related to our products are owned by The Organic Story.

Jurisdiction

Disputes arising from this Agreement are subject to Indian Law and adjudicated by courts in Delhi.

Limitation of Liability

Our liability is limited to the amounts paid by you. We are not liable for events beyond our control.

Indemnification

You agree to indemnify The Organic Story and its affiliates from any third-party claims arising from your use of the Website or breach of these Terms of Service.