Upon acceptance of a returns request, the process will be finalized within 7-15 working days.

We uphold rigorous standards to ensure that the products dispatched to you are in impeccable condition. Nonetheless, there exists a slight possibility that:

• Items may incur damage during transit,
• Manufacturing defects may arise, or
• Incorrect items may be dispatched.

Only under such circumstances as listed above, we will replace the item at no additional cost or issue a full refund, provided that the request for replacement or return is initiated within 5 days of receiving the package. No returns or replacements will be accepted after the order has been processed, except for the aforementioned reasons.